Privacy Policy

MSRx Privacy Policy

Effective Date: August 26, 2026

MSRx respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, or purchasing products through our online store.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you.

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Billing and shipping address
• Email address
• Telephone number
• Order and transaction information
• Communications you send to us
• Other information you choose to provide

When you visit our website, certain information may also be collected automatically, including your IP address, browser and device information, pages visited, referring website, and general information about how you interact with our site.

Payment Information

Payments made through the MSRx online store will be processed by third-party payment processors.

MSRx does not intentionally store credit or debit card numbers on its own systems when payment information is handled directly by a third-party payment processor. Payment providers may collect and process your information according to their own privacy policies and security practices.

How We Use Your Information

We may use personal information to:

• Process, fulfill, and ship orders
• Process payments and refunds
• Communicate with you about an order
• Respond to questions or customer-service requests
• Provide information about MSRx products and services
• Maintain and improve our website and online store
• Detect or prevent fraud, abuse, or security issues
• Maintain appropriate business and transaction records
• Comply with applicable laws and legal obligations

Cookies & Website Analytics

Our website may use cookies and similar technologies to operate the site, remember preferences, understand how visitors use the website, improve performance, and support certain e-commerce or marketing functions.

Third-party services used by our website may also place or access cookies according to their own privacy policies.

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some portions of the website.

How We Share Information

MSRx does not sell your personal information.

We may share information with service providers when reasonably necessary to operate our business and fulfill your requests. These providers may include:

• Payment processors
• Shipping and delivery providers
• Email and communications providers
• Analytics and security services

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect the rights, property, security, or safety of MSRx, our customers, or others.

Marketing Communications

If you choose to receive promotional emails or other marketing communications from MSRx, you may unsubscribe at any time using the unsubscribe option included in those communications or by contacting us directly.

Transactional communications concerning orders, payments, shipping, customer service, or other business matters may still be sent when necessary.

Data Security

We use reasonable administrative, technical, and physical safeguards intended to protect personal information under our control.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted through or stored by the website.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal, tax, accounting, and regulatory obligations.

Children’s Privacy

The MSRx website and online store are intended for adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to third-party websites or services. MSRx does not control and is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights concerning your personal information, which may include the right to request access to, correction of, or deletion of certain personal information.

To make a privacy-related request, contact MSRx using the information below. We may need to verify your identity before completing certain requests.

Changes to This Privacy Policy

MSRx may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, or applicable law.

When changes are made, the updated policy will be posted on this page with a revised effective date.

Contact Us

Questions about this Privacy Policy or how MSRx handles personal information may be directed to:

MSRx
Moorhead, MN 56560
info@msrx-usa.com
218-252-4709

MSRx — Your privacy matters to us.